Privacy Policy

Stage 4 respects your privacy. This policy explains how information may be collected, used, disclosed, and protected when you visit the website, contact Stage 4, request a consultation, become a client, or interact with services.

Information Collected

Stage 4 may collect information you provide, such as name, business name, email address, phone number, website URL, business location or service area, message details, consultation request information, and billing or payment-related information.

When providing services, Stage 4 may receive access to website platforms, hosting accounts, analytics tools, Google Business Profile, Search Console, ad accounts, listings, CRMs, forms, call tracking tools, and reporting dashboards.

How Information Is Used

Information may be used to respond to inquiries, schedule consultations, provide services, prepare proposals, manage client relationships, process payments, improve website performance, analyze traffic, run advertising, measure marketing performance, provide support, detect fraud, and comply with legal obligations.

How Information Is Shared

This website uses Hostinger for hosting and delivery, Web3Forms to process contact form submissions, and Google Analytics 4 for optional traffic and conversion measurement. Contact submissions include your name, email address, and message. Please do not include passwords, payment card details, or other sensitive information in the form.

Information may be shared with hosting providers, email providers, CRM providers, payment processors, analytics providers, advertising platforms, call tracking providers, reporting tools, contractors, legal advisors, government authorities if required by law, or business successors.

Website Assistant and Consultation Requests

The website assistant saves your conversation, draft answers, and meeting preferences in this browser tab’s session storage so you can continue while moving between Stage 4 pages. Refreshing the page starts a fresh conversation, as does returning after you leave the website or close its tab. Switching to another tab or app does not clear an active conversation. Clear conversation removes your draft sooner. Saved records also have an eight-hour expiry and are discarded when next read after expiry. If browser storage is blocked, the assistant cannot keep your draft between pages.

A separate record in the same tab remembers visible browsing time so the chat can open with a greeting after ten seconds. It opens automatically once per visit; closing it keeps it minimized as you browse. Refreshing the page or starting a new visit resets the timer. The record also expires after eight hours. A short-lived page-transition record allows your conversation to continue between site pages; it contains a page path, expiry time, and a continuation marker and lasts up to one minute. These records stay in your browser and are not sent to the chat service or analytics.

When you send a chat message to the AI assistant, your conversation is sent through our chat service to OpenAI to interpret questions and identify the project details you provide. Our chat service does not write conversation logs and requests API responses with storage disabled; this is not a promise of zero provider retention. See OpenAI’s Privacy Policy. You can use Request a conversation without sending chat messages.

When you select Send request, Web3Forms processes your name, company name, phone number, and the displayed conversation for email delivery to Stage 4 so a consultant can call you. The conversation may contain other project details you chose to share, such as goals, timing, or meeting preferences. The request also includes the site pages where you started and submitted it. The assistant does not book appointments or connect to a calendar. Please do not enter passwords, payment card details, or sensitive personal information.

After the submission service confirms acceptance, the assistant removes contact details and conversation text from its saved draft, retaining a request reference and submitted status. Clearing a conversation does not withdraw a submitted inquiry. Contact Stage 4 for questions about a request already submitted. Conversation text and request fields are not sent in this site’s analytics events.

Cookies and Tracking

Google Analytics loads only after you accept optional analytics. It measures website visits and confirmed form submissions. Stage 4 does not include your name, email address, or message in its analytics events. Advertising storage and personalization are not enabled by this site's analytics configuration.

Your analytics preference is saved in your browser for up to 180 days. Hostinger may also use security technologies to protect the website. See our cookie policy for details.

Your Choices

You can accept or decline optional cookies and change your choice through Cookie Preferences in the footer or on the cookie policy page. Declining analytics does not prevent you from browsing or submitting the contact form. With JavaScript disabled, the form submits directly to Web3Forms and optional analytics does not load.

You may request access, correction, or deletion where legally required and practical, opt out of marketing emails, disable cookies through browser settings, and ask questions about how information is used.

Contact

Use the contact page for privacy questions.